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According to AOTMP research, half of enterprises relying on a telecom expense/enterprise mobility management (TEM/EMM) vendor say they are unhappy with the experience and results.
Of those organizations, 25 percent say they plan to switch vendors, while the remaining 25 percent have determined moving is too painful, so they endure ongoing problems with manual processes, inaccurate inventory, and more. MDSL, the inaugural global AOTMP Efficiency First® Certified Solution vendor, finds that choice unacceptable. In response, it has created a way to ease the ordeal of leaving an underperforming vendor, regardless of enterprise size, reach or complexity.