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Avoiding TEM Landmines 

No single TEM vendor offers the best solution for all enterprises because TEM vendors, like enterprises, are unique. Selecting a TEM vendor by matching features and benefits with business requirements is critical to sustainable relationship success. Focusing on business requirements and the delivery capabilities of vendors will yield fruitful results. Conversely, selecting the lowest price without regard to proper solution alignment can
doom a relationship. This Analyst Perspective report helps enterprises avoid cost-focused selection pitfalls and other selection landmines by sharing keen insights that influence positive TEM vendor selection results.

Receive your complimentary copy of AOTMP's So You Want a TEM: Landmines to Avoid When Selecting a TEM for Your Business today.

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Core Enterprise Considerations for TEM Vendors

Enterprises that understand the makeup of their telecom and mobility environments are better positioned to select the correct TEM vendor.

Unexpected TEM Landmines: Enterprise Tales

Overwhelmingly, enterprises are vexed by inventory and invoice inaccuracies, and by limits to their TEM vendors’ platform reporting capabilities.

Peer-to-Peer Insight for Side-Stepping TEM Landmines

Each enterprise will approach TEM to solve to its own problems. However, considering advice from peers who have lived through similar implementations can make the process easier.

 

Finding the Right Solution

According to AOTMP Research & Advisory, just more than half of enterprise respondents have a relationship with a telecom expense management provider, while a little more than a third want to change providers within the next 24 months, or at the end of their current contracts. This indicates a gap in vendor service delivery or enterprises not selecting the best partner for their environments. Given the evolving state of telecom environments, finding the right solution can be a challenge. As enterprises invest in the next wave of technology, they expect their vendors to provide consultative leadership and guidance, and ensure correct implementation and management in accordance with business goals. This can only be done well when collaborating with the TEM vendor. 

AOTMP, So You Want a TEM: Landmines to Avoid When Selecting a TEM for Your Business, Andrew Hartwyk, October 2018. 

AOTMP is a leading global information, services and advisory firm for next generation Telecom / Mobility / IT Management best practices and industry standards for organizations and the vendors who support them. AOTMP’s solutions are based on its patented Efficiency First® Framework methodology and are the foundation for Telecom / Mobility / IT Management Centers of Excellence being built across the globe.

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