Self-Service Reporting Portal
The Smart TEM Self-Service Reporting Portal empowers users by letting them view and manage their own usage, thus helping to reduce telecom expenses.
Managers can also track team usage and team inventory, giving them complete control of their global telecom spend and an overall improvement in telecom expense control.
Key points
- Self-service portal for end-user management needs
- Instant manager access to all inventory owned by a user or the team
- View usage or costs and make high level peer comparisons, for auto-regulation and better telecom expense control
- Give control to users, by letting them raise trouble tickets if they notice an error
- Users can request new services themselves, with zero intervention in the authorisation process
- Enable users to view and track requests, drastically reducing helpdesk calls