An audit is the first step towards realising the long-term benefits of a telecoms expense management solution. MDSL experts maximise your past investment by cleaning and rationalising your telecoms inventory of equipment and services. Their final report clearly documents your assets, vendor contracts and tariffs and identifies areas for potential savings.

Negotiating over-payment refunds with telecoms vendors can be frustrating, and very few employees can expect to be familiar with the thousands of USOCs (Universal Service Order Code), cost components and Class of Service types that make up the telecoms billing charges in the many countries where MDSL operates. MDSL specialists analyse your bills, correct any invoice inaccuracies and recover credits or refunds from carriers. They will also make recommendations on how to improve and automate your relationship with your vendors.

Implementing a telecoms expense management solution is the first step towards cost control. MDSL TEM consultants work with your organisation to expand your team’s sourcing capabilities, leverage your expenditure across multiple regions, accelerate the adoption of deployed procurement tools, automate relations with your vendors and deliver bottom line savings.

MDSL Sourcing, Telecoms RFP (Request for Proposal) and Contract Negotiation services include:
Developing short and long-term sourcing strategie

• Developing RFPs
• Preparing a detailed demand-set of baseline services, to represent your accurate telecoms spend
• Managing bidder conferences and carrier communication
• Summarising vendor responses and associated analytics
• Analysing award scenarios
• Identifying and negotiating lead terms and conditions, to reduce overall expense
• Benchmarking charges against current industry pricing and best-in-class contract terms

By comparing your telecoms costs against current industry pricing and best-in-class contract terms, MDSL's TEM Benchmarking services provides you with the information you need to answer pressing strategic and tactical questions.

MDSL Benchmarking services include:

• Building a base-line of your current services and vendors
• Evaluating your current costs against standard industry pricing
• Identifying potential saving opportunities
• Analysing exiting terms and conditions to identify improvements
• Recommendations for contract re-negotiation.