The Telecom Expense Management (TEM) market is growing rapidly, as more and more organisations recognise the need for better control over what is one of their Top 5 business expenses. Against that background, call accounting software offers enterprises around the world a number of major benefits. In this article, we explore the 6 top line benefits you’ll see as a direct result of implementing telecom spend management software.

According to a recent article in the Financial Times, Europe's biggest telecom companies are facing the threat of a European Commission probe on whether meetings between their top executives lead to collusion in an attempt to fend off regulation. The story centres around the so-called E5: Deutsche Telekom, France Telecom, Telecom Italia, Telefonica and Vodafone.

Ben Mendoza, CEO of leading telecoms expense management solutions provider MDSL, asks: why we are taking brutal short term measures in crucial areas of our spending when one major area of overspend is completely ignored?

In part one of this two part series, we explored four key components you’ll want to ensure are part of your chosen TEM solution. This article continues where we left off, to help you ensure your system does become the “solution” you need for the telecoms expense control challenges you face.

According to a recent article in the Financial Times (FT), there’s been a sharp rise in fraudulent insurance claims in the UK. As a result, UK mobile phone network 3 has stopped selling insurance, an unusual move which underlines the size of the problem facing mobile operators – they must be losing vast amounts of money, or they wouldn't have ceased what is universally recognised as a lucrative side line.

Today, a good Telecoms Expense Management (TEM) system is no longer an option. With enterprises spending increasingly significant proportions of their revenue on communications, and the industry becoming more complex by the day, TEM is now a “must have”. But how do you tell a good system from the others? More to the point, how do you make sure your system does what you need it to, and becomes the "solution" you need for the challenges you face?

The news that Vodafone, the UK mobile phone giant has agreed to purchase Cable & Wireless Worldwide (C&WW) should give some pause for thought – even if it’s only to wonder why Vodafone was left as the only purchaser, after the Indian firm Tata Communications signalled the end of its interest just prior to Vodafone's acquisition.