The MDSL ‘Usage Management’ module records specific information about telephone calls (fixed, mobile, and VOIP), organizes that information, allowing generation of reports that can be used to gain a better understanding of how your phone systems are being used.

In addition to keeping track of your company's telecom expenses, MDSL TEM solution helps you to analyze those expenses and lets you know how much you're spending, so you can establish budgets and allocate costs more precisely.

Whether you want to track wireless usage or reduce toll fraud, MDSL ‘Usage Management’ puts you in control.

Benefits

Manage Your Costs

MDSL collects data from various telecom sources for consolidated reporting - including call details from multiple telephone systems, wireless carriers and wire-line vendors. Calls are rated and allocated to responsible parties, and management reports identify abuse, misuse and wasteful activity.

Improve Your Productivity

Alarm and reporting tools make it easy to identify and document phone-related productivity problems for management intervention. Flexible report options allow managers to extract desired information with greater efficiency.

Increase Your Revenue

When used for charge back of telephone usage, sophisticated call-pricing capabilities provide the tools to classify and invoice users with customer-defined mark-ups. Billing can also be used to allocate non-usage expenses, such as equipment, professional services, line charges and one-time fees.

Self certification

A web-based self certification tool that allows individual handset users within business accounts to automate the allocation and approval of phone costs for personal or business use, or against projects.

With the self allocation tool there is no need to add code prefixes to numbers dialed, or a dual SIM, as this solution is a true and practical post-billing cost allocation tool which automates the administration of individual handset bills for businesses.

Users of MDSL’s self certification tool need only identify which phone numbers are for personal or business use or against particular projects one time. Once identified, the user need never identify the numbers again as they will automatically be added to the relevant accounting code each month until modified. Reclaiming business VAT, expenses from employees, clients and projects is therefore a simple process.