At the heart of TEM is a specialist inventory management system that describes your telecoms environment in precise detail, including full cost analysis, for instant identification and tracking. All types of circuits, contracts and telecoms devices are managed. Exchange lines, internet, multi-channel services, mobile and Blackberry services are fully supported, providing at a glance capacity and channel allocation management, and every circuit record is cross referenced so that it can be quickly located by such variables as circuit number, distant end, user, account, location, supplier, fault history, cost centre and more.

TEM provides extensive facilities for managing the details of your vendor relationships and contracts. TEM provides user configurable alarms which will generate emails to proactively warn you when a contract needs action.

TEM automatically maintains a full audit trail of all activities for each circuit, even after lines are cancelled. This helps you avoid penalties, or renegotiate terms before a contract expires or rolls over!

The inventory employs an extendable enabling TEM to cope with new technologies as they arise.

Benefits

Inventory data is the foundation of Telecom Expenses Management processes, so it is imperative to have an accurate baseline and manage changes to the inventory as they occur. A thorough physical inventory is typically the first step in identifying all of the telecom assets in a company and establishing reliable datasets for the TEM solution. At this stage you are able to clean your database and this process alone has been known to result in savings of up to 20% of your telecom costs.

With the automated TEM inventory tool and proper planning, documented and tested processes in place, companies can strive to eliminate the need for expensive annual physical inventories and ensure high inventory accuracy rates.