RPM is a powerful web based workflow application that lets you control the whole buying cycle from request to provisioning services. RPM provides standard processes but recognizing that each customer has specific work processes. RPM has been developed as an open platform ready for customization and interconnection with others procurement solutions.

Typically RPM deals with the following needs:

• Request management – With RPM organisation can centrally manage requests services. RPM offers either a web catalogue to choose pre-package products such as mobile or a complete work flow solution with questions and answers for more complex products such as lease lines. When quotes are needed RPM would manage the complete bid management process from sending price requests to closing the bid.
  
  RPM can provide a complete approval process or alternatively it can connect with existing approval software currently in use by your organisation. Also the solution provides a complete set of features for cost estimation, budgeting (the effect on the future of the intended purchase), a check for the availability of identical services and engineering considerations.
• Procurement management – Once authorisation as been given RPM can provide automatic interaction with the chosen supplier for service ordering. The solution provides the complete procurement cycle from submitting an order to validating the procurement of the service. With RPM customers will be able to track and monitor each stage of the process.
• Workflow management – RPM is a powerful work flow solution which allows the customisation of each client’s unique business environment. The solution can use pre-defined process models and adapt them in order to create a unique solution which matches your organisation’s requirements exactly.