Business process automation

The biggest reason to choose MDSL’s Telecoms Expense Manager (TEM) is to save a substantial sum on enterprise telecommunication costs. Another reason – and one that is just as important to many customers – is its business process reengineering ability to automate tasks, share information and streamline processes using web portal applications.

Available through the Business Process Automation (BPA) module, it allows people to access important information through business process-driven templates, share information with cross-functional teams, and control their daily business activities with seamless input from the TEM knowledge base.

Tight integration of all phases of the process lifecycle coupled with industry workflow templates enables the module to move from initial process discovery to production in as little as 30 days – and immediately start delivering a 200-300% ROI by:

• Reducing operational costs by providing management with automated services and self-serve resources which automate tasks and eliminate the need for manual process tracking
• Reducing ongoing costs through business process reengineering, identifying ineffective or disconnected tasks scattered though the enterprise
• Improving compliance by enforcing corporate standards and increasing process consistency
• Speeding up decision-making by shortening process cycle times and enabling efficient access to information
• Improving your bottom line by reducing direct and indirect costs, providing a rapid return on investment
• Enhancing productivity by allowing vendors to communicate electronically with your TEM platform and exchange information

To find out more about the business process automation advantages of MDSL’s Telecoms Expense Manager, please call us on +44 (0) 1892 545 353 or contact us via e-mail.