Telecom consulting services

With more than 150 installations in 34 countries spanning 10 different industries, MDSL’s expertise and experience in telecom cost management is unmatched. Importantly for customers and prospective customers, it has given us a set of best-practice methodologies and project management models designed to help you get the most value from your investment. Our telecom consulting services include the following:

Audit & Optimisation

A telecom audit is the first step towards realising the long term benefits of a telecom cost management solution. Our experts will be able to maximise your past investment by cleaning and rationalising your telecom assets and services, reducing your costs and clearly documenting your assets, vendor contracts and tariffs.

Recovery Services

Negotiating the refund of overcharges with telecom vendors is often frustrating and very few employees are expected to have the knowledge of the thousands of USOCS and Class of Service types that make up the telecom billing charges in the 34 countries where we operate. Our telecom consulting experts will analyse your bills, correct the inaccuracies in invoices and recover credits and refunds from carriers. They can also recommend how to improve and automate the relationship with your vendors.

Sourcing, Telecom RFP and Contract Negotiation Services

Implementing a telecom cost management solution is the first step towards cost control. Yet technology is only half the story. Our telecom consulting experts can help your organisation expand the sourcing capabilities of your team, leverage your expenditure across multiple countries, accelerate adoption of deployed procurement tools, automate relations with vendors where you operate and deliver bottom-line savings within the context of an overall sourcing strategy.

• Development of short and long term sourcing strategies
• Development of telecom RFPs
• Preparation of a detailed baseline services demand set representative of your telecom spend
• Management of the bidders conference and carrier communications
• Summarization of carrier responses and analytics
• Analysis of award scenarios
• Identify and negotiate leading terms and conditions designed to reduce overall cost
• Benchmark telecommunications costs against current industry pricing and best-in-class contract terms

Benchmarking Services

By comparing your telecommunications costs against current industry pricing and best-in-class contract terms, MDSL benchmarking services provides you with the right information to answer any strategic and tactical questions you may have. Our benchmarking services include building a basline of the services and vendors you use; evaluating your costs against industry prices; identifying saving opportunities; analysing exiting T&C’s to identify improvements; and developing recommendations for contract re-negotiation.

To find out more about MDSL’s telecom consulting services, please call us on +44 (0) 1892 545 353 or contact us via e-mail.