Delivering the right
global expense information

In the last decade, the scope of telecommunications has extended massively. In most organisations, it has become a fundamental business tool and advances in technology have put powerful devices in the hands of millions of users. The result? What was once a utility with little impact on the business infrastructure has become a board-level issue with key global expense challenges for CIOs:

• How do you automate processes to allow IT, procurement and finance to work efficiently together to better manage resources and reduce expenses?
• How do you improve the way end-users change, add to or report on their mobile services?
• How do you share telecom billing information such as spend, service trends and top spenders per business unit in order to decide what policies must be enforced?
• How do you get the whole organisation involved so that a basic technology issue that has become a global expense issue is recognised as such?

MDSL’s Telecoms Expense Manager (TEM) is the key because it has been designed to automate telecom billing processes, integrate departments, offer wide-ranging analyses and deliver major cost savings everywhere.

For IT departments

It integrates with the current ERP system, automates many processes, and simplifies the exchange of information.

For telecom departments

It automates the management of complex telecom billing data, eliminates a typical 10% overcharge on bills, and provides an up-to-date inventory of services and users.

For procurement departments

It provides cost transparency for contract renegotiations, allows SLA monitoring of vendors, and offers an easy way for users to access the services they need.

For finance departments

It integrates chargeback reporting into the ERP system, provides real-time budget figures, and allows in-depth global expense analysis for spend management exercises.

For end-users

It provides a user-friendly web interface for accessing individual telecom inventory, requesting new services, displaying online telecom billing information and tracking usage compliance.

For executives

It facilitates optimum collaboration at all levels across an organisation in order to ensure that executive decisions are made and expectations of bottom-line savings are realised.

To find out more about the advantages MDSL’s Telecoms Expense Manager delivers, please call us on +44 (0) 1892 545 353 or contact us via e-mail.