TEM Platforms

Organizations that want to respond quickly to changing business requirements with a long term solution for global needs require TEM solutions that provide greater flexibility, functionally and resilience. MDSL delivers this flexibility through:

TEM Business Suite: MDSL's TEM solution is considered the “must” in terms of global TEM solutions with a unique capability to manage the entire telecom lifecycle, wherever your operations are. With a complete knowledge base for telecom services, vendors and finance information, the solution offers powerful invoice processing, order and provisioning, dispute management and cost allocation.

eBusiness applications: eBusiness applications ensure the long term success of MDSL TEM solutions by offering easy integration with existing enterprise processes and giving managers fast access to important information through business process driven templates. The eBusiness applications allow management to share information with cross-functional teams, and control their daily process-driven business activities with seamless input from the TEM knowledge base.

iVendor Portal: By communicating directly with vendors through a single centralised interface, you can now directly order circuits, change services, update tariffs, request quotations, track circuit provisioning, manage disputes and more. If one of your vendors already has an eBonding platform, the MDSL’s iVendor solution will connect to your vendor’s eBonding platform and provide you with even more functionalities such as trouble management and circuit testing.