MDSL has been providing telecoms expense and market data management solutions to some of the world’s leading organisations for nearly two decades. We pioneered both disciplines around the globe before MDM and TEM were even recognised acronyms.

In that time, we’ve formed a good idea of what works: what constitutes best practice. We’ve also watched the market grow beyond recognition and a number of new players enter. However, none can match the depth of experience and understanding MDSL specialists bring to designing a solution specifically tailored to your needs and to solving your business problems.

At MDSL, we take quality seriously: in the software we develop, in the recommendations we make, in the solutions we provide and in the service we deliver to our customers. 60% of our revenue is re-invested in R&D: in our people, products and internal processes.

All our software is written in-house by our teams of experienced developers and only released after exhaustive internal QA testing; every solution we implement is only signed off after a thorough User Acceptance Testing (UAT) programme to check it fully meets your needs.

Whether it’s a standard self-service MDSL provision or a highly customised bespoke solution, we manage the whole process ourselves from start to finish, making sure you get the service you specified and your business deserves.

It’s one thing running an audit in one office and studying the results. It’s another applying those findings across several regions, in different time zones.

No other expense management provider can match MDSL’s international presence and capability, with offices in five countries and customers around the world – many with their own multi-national operations.

MDSL staff are experts in dealing with the expense management challenges a trans-national presence can bring: multiple currencies, alternative vendors, invoices in incompatible formats, conflicting local tax and compliance regulations, user support requests in different languages, varying cultural norms and expectations – the list is extensive.

And where we don’t have a presence ourselves, we have a partner who does.

Click here for Partner Programme.

We’ve made the point earlier that MDSL designs all its own software and services. That becomes doubly important when you’re adding modules to expand your solution, or at upgrade time.

Because all MDSL solutions are developed and tested in-house, we know they’ll not only integrate seamlessly with each other now but we can guarantee they’ll fit perfectly with future versions once it’s time to upgrade your system.

And when the situation changes in a particular local market– a new business tax, for example –we have the resources to make the changes in the most efficient and timely manner possible.

You need to know the data on which your business depends is kept safe.

All MDSL customer data is held off-site on twin secure servers in one of the most secure data storage sites in the UK, with full back-up and redundancy procedures in place in the unlikely event of a failure. We’ve been awarded Safe Harbor accreditation, together with ISO 27001 and ISO 9001 certification, to reflect the security of our internal processes for handling that data.

Giving you real peace of mind and freeing you to focus on your core business.

To view MDSL’s Privacy Policy, please click here.

As well as creating a strong environment for improving internal processes, a key benefit of an MDSL MDM or TEM solution is the ability to clearly demonstrate a measurable return on your investment.

Coupled with the greater transparency and the insight you gain into how to avoid unnecessary costs in future, it’s not unusual to see the savings generated ensure an ROI within 3–4 months.